TWO CONTINENT - ONE WORLD (End Case)
Q1. What type of project learning method does the GPPS constitute?
I believe that the project learning method in this case comes from the new roles dedicated to project management such as regional engineering managers who collect learning from projects and other relevant knowledge and distributes this in their networks around the globe.
Q2. Is the knowledge management method handed well? Give the reasons for your answer.
A perfect knowledge management program will increase productivity and product and service quality. Also a successful knowledge management program will consider more than just technology. Hence, in this case to handle knowledge management perfectly we should consider:
- Representing individuals to increase their ability within the organization to influence others with their knowledge.
- Processes should involve established best practices for efficient and accurate management of knowledge.
- Technology must address how to choose and utilize tools to enable knowledge management..
I believe that KM is not handled perfectly in this case. Because when implementing knowledge management cultural changes is involved in the way that employees will perceive and share the knowledge they develop or possess. A main cultural obstacle that can stand in the way is that companies reward individual performance. Thus, these practices will promote the (knowledge is power) approach that contradicts the desired knowledge sharing and driven culture approach.
Q3. What barriers needed to overcome ?
Resistance to Change: It requires some change when managing and developing KM and especially to the organizational culture.. Leaders should be involved early and communicate as much as possible with people to ease their fears. The more they talk about the change the more they are involved. Hence this can be an opportunity to enrich a culture of innovation within an organization.
Lack of Accessibility: Knowledge Management is useful when knowledge is available when needed. By not making easy access to knowledge individuals will give up very quickly, and as a PM you are effectively killing your knowledge management initiative.
Q4. What do you consider the key success factors?
Effective knowledge management requires PM to create a supportive, collaborative culture and to eliminate traditional competition. Therefore to create a collaborative culture it may be required to redesign the organizational values and implement better incentives to encourage individuals to participate and meet the organizational goals. Hence, a supportive project culture that supports the achievement of given tasks and at the same time functions as a common reference frame in terms of behaviour and communication to all parties involved in the international project will be one of the main success factors that needs to be considered to implement KM.