TWO CONTINENT - ONE WORLD (End Case)
Q1. What
type of project learning method does the GPPS constitute?
I believe that the project learning method in this case comes
from the new roles dedicated to project management such as regional engineering
managers who collect learning from projects and other relevant knowledge and distributes
this in their networks around the globe.
Q2. Is the knowledge management method handed well? Give the
reasons for your answer.
A perfect knowledge management program will increase
productivity and product and service quality. Also a successful knowledge of a management program will consider more than just technology. Hence, in this case
to handle knowledge management perfectly we should consider:
- Representing individuals to increase their ability within the organization to influence others with their knowledge.
- Processes should involve established best practices for efficient and accurate management of knowledge.
- Technology
must address how to choose and utilize tools to enable knowledge
management..
I believe that KM is not handled perfectly in this case. Because when
implementing knowledge management cultural changes are involved in the way that employees
will perceive and share the knowledge they develop or possess. A main cultural obstacle
that can stand in the way is that companies reward individual
performance. Thus, these practices will promote the (knowledge is power) an approach that contradicts the desired knowledge sharing and driven culture approach.
Q3. What barriers needed to overcome?
Resistance to Change: It requires some change when managing and
developing KM and especially to the organizational culture.. Leaders should be
involved early and communicate as much as possible with people to ease their
fears. The more they talk about the change the more they are involved. Hence this
can be an opportunity to enrich a culture of innovation within an organization.
Lack of Accessibility: Knowledge Management is useful when
knowledge is available when needed. By not making easy access to knowledge
individuals will give up very quickly, and as a PM you are effectively killing
your knowledge management initiative.
Q4. What do you consider the key success factors?
Effective
knowledge management requires PM to create a supportive, collaborative culture
and to eliminate traditional competition. Therefore
to create a collaborative culture it may be required to redesign the
organizational values and implement better incentives to encourage individuals
to participate and meet the organizational goals. Hence, a supportive project culture that supports the
achievement of given tasks and at the same time functions as a common reference
frame in terms of behavior and communication to all parties involved in the international project will be one of the main success factors that need to be
considered to implement KM.