Results Orientation Vs Process Orientation
Results orientation term is used to describe what goals you are looking to
pursue and what are the important results that you want to achieve, by focusing
your resources. It means that the
output of your effort depends on your productivity more. So, if you focus on the outcomes, not the activity, and
establish a result-based method for assessing the performance, you'll know if
your products and people are successful. A results-based management system does not also reflect higher productivity, but it can save you money. For example, absenteeism will be less, because people
are happier and will need fewer days off. Also, turnover costs that include
recruiting and training are also reduced. On the other hand, it's difficult to
create a physical and social environment via email, and employees may feel
isolated and lonely. When co-workers aren't together, the chance of less synergy
can be one of the main disadvantages a result orientation process can hold. As meetings
and working in teams or groups can be frustrating at times but can be productive at most.
Different ideas can flow and be built on another person's ideas informal meetings
and or conversation.
When designing a process
orientation business, the best recommendation is to arrange plans,
processes and departments in a way that minimizes
the costs of outcomes. In other words, large process flows of plans or people
between different departments should be
reduced. Although, the primary focus of a process-oriented leader is the work
itself, and in this case providing support and mentoring is viewed as a
distraction that takes time away from activities. Hence, workers can become de-motivated
when they have less power controlling any aspect of their jobs.