Production transfer from Denmark to India (Mini-Case Study: 7.1)
Q1. Identify the reasons for the problem the project manager has.
The main reason that the project manager didn't notice is the main culture gap between both countries that affected the implementation phase process and timeline. In a relationship-oriented culture like India personal presence is a must, and it is very difficult to monitor and expect actions or results virtually. Hence, being present and putting pressure and support will add more importance to the work requested and people will feel more attention.
Q2. What would you have done to avoid this delay of two months?
People in this kind of situation need more attention and monitoring with direct physical follow up's to encourage them to process the required work. Here, I would've assigned a Danish project manager in India to take charge of the physical monitoring and to follow up directly with the main office. Of course frequent visits will not be a problem.