Knowledge Management in an International Construction Company (Mini-Case Study: 11.2)
Q. What
are the key success factors of this knowledge management tool in order for it
to work well?
In international
projects, there should always be a
community of people that focuses on the project or the objectives. This group
should understand the value of sharing ideas and recommends high quality
work. With a dedicated group like this to the tasks, projects are much easier
to complete and knowledge is spread and captured.
Many success
factors can be a tool to help implement knowledge networking especially in
international projects. In this case, I can recommend some features that emerge
consistently and contributes to an excellent dialogue pushing the knowledge
forward.
1- Free flow of information and feeling and thoughts. People will feel able to express
their inner feelings and have them respected.
2- People
must be recognized for their contribution, and not their positions in the
company because they will have a better picture of what others will feel directly
rather than formal hierarchical channels.
3- People
who has knowledge must contribute it freely especially in a knowledge networking environment?