Irritations at the Start of a Telecommunications Project (Mini-Case Study: 3.2)
Q1. What went wrong in terms of stakeholder management?
The
concept of a stakeholder is one of the main contributions in business. A
concern for the stakeholder interest has become a recognized feature of ethical
and conflict management. Stakeholders are persons, groups, or organizations that
have interests in projects and who might influence the project planning,
implementation, and use.
So,
from the beginning, it is so important to identify potential conflicts that
might occur between project stakeholders, as it's a step toward conflict
management and anticipation. Thus, the next step is assessing stakeholders expectations related to the project, and to note what are the conflicts that each stakeholder might
possibly become involved in.
In this case, study, for both sides to meet
all the specifications and requirements requested for the project, both teams
should embrace enough empowerment and all required competencies. Conflict emerged
here from different perspectives, on whether to go with a non -platform the solution which was cost-competitive or a solution that had a future proof
advantage. What happened should be properly avoided from the beginning of the project, if there were clear responsibilities and adequate communication
channels.
Q2. Compare the task
of the initiating phase discussed in this chapter with the activities in the
case. What should the organization improve?
One of the most critical phases within the project life cycle
is the initiation phase. It also can be called the project pre-planning phase,
because of its importance being the basic characteristic of a project. To
successfully initiate a project, basic steps are required to develop a business
case to undertake a feasibility study. In the mentioned case, the main goal
shall be to examine the project feasibility and to decide which party will carry out the project. Or
both parties can be involved at the same time depending on the support that
they can involve.
Also in this
phase, the project leader should write a proposal that contains a clear description
of the business plan. Especially when both project parties are going to enter a
temporary relationship with each other, false expectations might rise
concerning the project results, and agreeing
on a type of a project that is based on an (a prototype) will largely determine
its result in advance.