Home-Style Cookies (Case Study)

Q1. Briefly describe the cookies production process?

The production process is as follows:
  1. The management gets orders from distributors.
  2. Orders are used for scheduling the production.
  3. Each shift lists of the cookies to be made that day is delivered to the person in charge of mixing.
  4. That person checks the master list that indicates the ingredients needed.
  5. The computer determines the amount of each ingredient needed according to the quantity.
  6. The ingredient are automatically sent to a giant mixing machine where the ingredients are combined.
  7. The batter is poured into cutting the machines.
  8. Then the cookies are dropped onto a conveyor belt and transported through one of the two ovens.
  9. Filled cookies such needs an additional step for filling and folding.
  10.  Non-filled cookies are cut rather then round.
  11. Cookies emerges from the oven then fed on to spiral cooling racks.
  12. Cookies come off the cooling racks, and workers place the cookies into boxes manually, removing any broken cookies in the process.
Q2. What are two ways that the company has increased productivity? Why did increasing the length of the oven result in a faster output rate?

The two ways are:
  1. The diagonal cookies requires less space than the straight cookies and that results in a higher level of productivity.
  2. Increasing the length of each oven by 25 feet, which increased the rate of production.
The result is a faster output process and an increase in the number of baked cookies quantity which will directly lead to a higher production.

Q.4 What factors cause the company to carry minimal amounts of certain inventories? What benefits result from this policy?

The main factor that causes the company to carry this approach is the fact that the ingredients and the cookies have a short shelf life. Also, the products are ordered based on current orders.

Benefits from this will include that the company will need small silos for each ingredient, and that there will be less waste.